In an age of SPAM and mass advertisements, it is critical to keep an eye on the support system at all times.  With b5media, I try to check in with the support queue 4 or 5 times a day to clear out unwanted SPAM from the inbox.  This allows me to better fill my working hours resolving issues for bloggers and employees of the company.  If you allow […read more]

I work for b5media providing support to a network of 330+ blogs.  As the main line of support, it is critical that I keep a close eye on the support queue at all times.  One of the things I have noticed with my job is how critical response time is.  Whenever a ticket comes […read more]

Over the past few weeks I have been doing a ton of work all around.  Projects for school, b5media, WordPress consulting and theme design.  As this weekend is nearing an end, I realized I haven’t had a “me” day in awhile.  What I mean by this is a day you take for yourself and relax and enjoy being alive and well and living.  I love working - building and creating things really excites me, but it is also important to take some time to rest and do something different.  People work so hard day in and day out - everyone needs a “me” day every now and then, have you taken yours lately?

(No Ratings Yet)

 Loading …

Interested in working for a fun, forward-driven media network?  Check out the current job openings for b5media as posted on CEO Jeremy Wright’s blog.  If you get the director of tech job, you will be my boss

(1 votes, average: 5 out of 5)

 Loading …

With the release of WordPress 2.5 and the heavy duty modifications made to the admin section, I wanted to write a few pieces about the nature of the user experience after the changes. This being my first entry, I am going to talk a bit about the new welcome screen of the admin section. An initial glance shows a complete overhaul of the UI, which might scare some WP veterans, but to new folks would appear very stylish and “web 2.0″. I am a big fan of the […read more]